Question 1

How do I get started with Case Ace?

Accepted Answer

Simply sign up with your email. Your first week is unlimited AI roleplay practice, then the free plan continues at 4 roleplays a month. No credit card required to start.

Question 2

What is Case Ace?

Accepted Answer

Case Ace is an AI-powered DECA practice platform that helps students prepare for competitions. We provide unlimited AI-generated roleplay cases, real-time feedback, exam practice with 620+ questions, and 14,500+ PI flashcards across all official DECA events.

Question 3

Is Case Ace free?

Accepted Answer

Yes. New accounts get a full week of unlimited AI roleplay practice, then continue free at 4 roleplays a month. All 620 exam practice questions and 14,500+ PI flashcards are free for everyone. Premium unlocks unlimited roleplays, voice analysis, the written event coach, and judge follow-up questions.

Question 4

Do I need special equipment?

Accepted Answer

You just need a device with internet access. A microphone is recommended for roleplay practice with voice recording, and a webcam is optional for video practice. Case Ace works on desktop, laptop, and mobile devices.

Question 5

What DECA events does Case Ace support?

Accepted Answer

Case Ace supports all 36 official DECA competitive events across 6 career clusters: Marketing, Business Management & Administration, Finance, Hospitality & Tourism, Entrepreneurship, and Personal Financial Literacy. This includes both individual and team events.

Question 6

How does AI feedback work?

Accepted Answer

Our AI (powered by GPT-5) analyzes your roleplay performance using official DECA scoring rubrics. You receive detailed scores across 4 categories (Knowledge & Understanding, Thinking & Inquiry, Application, Communication) plus 21st Century Skills evaluation. The AI identifies which Performance Indicators you covered and provides specific improvement suggestions.

Question 7

Are the cases similar to real DECA competitions?

Accepted Answer

Yes! Our cases follow the official DECA format with proper scenario structure, performance indicators, and time limits. Cases are generated based on real DECA competition styles and include the standard 10-minute prep time before your 5-7 minute presentation.

Question 8

Can I practice with my own DECA cases?

Accepted Answer

Absolutely! Premium users can upload their own DECA case PDFs (up to 10MB). Our AI will extract the text, identify the title, content, and performance indicators, then allow you to practice with that specific case.

Question 9

How many times can I practice?

Accepted Answer

New accounts get unlimited roleplay practice for their first 7 days. After that the free plan gives 4 roleplays per month, resetting on the 1st. Exam questions and flashcards are free either way. Premium plans (Yearly Pass $49.99/year or Monthly Pass $11.99/mo) include unlimited practice sessions.

Question 10

What are Performance Indicator (PI) flashcards?

Accepted Answer

Our flashcard system contains all 14,500+ official DECA Performance Indicators organized by event and cluster. You can study PIs, test yourself with definitions, and track your mastery progress. This is perfect for exam prep and understanding what judges look for in roleplays.

Question 11

How does exam practice work?

Accepted Answer

We offer 620+ DECA exam practice questions across 29 events. Choose from Practice Mode (untimed with explanations), Exam Mode (timed simulation), or Speed Mode (fast review). Questions are automatically graded with detailed explanations.

Question 12

What analytics do I get?

Accepted Answer

Your analytics dashboard tracks: overall performance scores, PI coverage patterns, speaking metrics (pace, tone, confidence), score trends over time, strengths and weaknesses by category, exam performance by topic, and competition readiness assessment.

Question 13

Does Case Ace record my practice?

Accepted Answer

Yes! Case Ace records both audio and video (optional) during practice sessions. This allows the AI to analyze your speech (pace, clarity, confidence) and provides you with a recording to review your performance. All recordings are private to your account.

Question 14

Can I take notes during prep time?

Accepted Answer

Yes! During the 10-minute prep countdown, you can take notes in our built-in note-taking area. These notes automatically carry over to your practice session so you can reference them during your presentation.

Question 15

What are the premium plan prices?

Accepted Answer

Yearly Pass: $49.99/year. Monthly Pass: $11.99/month. Paid plans include unlimited practice cases, exams, flashcards, video recording, advanced analytics, case upload, and priority support.

Question 16

Can I cancel anytime?

Accepted Answer

Yes! All subscriptions can be cancelled at any time with no cancellation fees. You'll retain premium access until the end of your billing period. No hidden fees, no questions asked.

Question 17

Is there a student discount?

Accepted Answer

The Yearly Pass is $49.99/year, about $4.17/month for a full year of unlimited practice. Teachers can also request school or chapter licenses for their students.

Question 18

What's the difference between plans?

Accepted Answer

Both premium plans include the exact same features: unlimited practice, all events, advanced AI feedback, exam practice, flashcards, video recording, and analytics. The only difference is billing period. The Yearly Pass at $49.99/year saves you 65% compared to paying monthly.

Question 19

Do you offer school/chapter licenses?

Accepted Answer

Yes! Teachers and DECA advisors can purchase school licenses that grant premium access to all their students. Licenses include a teacher dashboard for monitoring student progress, chapter leaderboards, and bulk student management. Contact us at connect@caseace.app for pricing.

Question 20

How do school licenses work?

Accepted Answer

Teachers create an organization and invite students via unique join codes. All invited students automatically get premium access. Teachers get a comprehensive dashboard showing student practice activity, scores, analytics, and progress tracking across their entire chapter.

Question 21

Can I track my students' progress?

Accepted Answer

Yes! The teacher dashboard shows: individual student performance, practice session history, average scores by event, PI coverage across the chapter, competition readiness indicators, and time spent practicing. You can view detailed analytics for any student.

Question 22

Can students use Case Ace for homework?

Accepted Answer

Absolutely! Many teachers assign practice cases as homework. Students complete cases on their own time, and you can review their AI feedback and scores in your dashboard. You can also send direct messages and announcements to students through the platform.

Question 23

Is there a teacher training or guide?

Accepted Answer

Yes! When you create a school license, you get access to our teacher resources including setup guides, best practices for assigning practice, tips for interpreting AI feedback, and ideas for using Case Ace in your DECA program. Email connect@caseace.app for support anytime.

Question 24

Is my practice data private?

Accepted Answer

Yes! All your practice sessions, recordings, and performance data are completely private to your account. Teachers in school licenses can view their students' data, but students cannot see each other's individual practice sessions or recordings.

Question 25

What data does Case Ace collect?

Accepted Answer

We collect only what's necessary to provide our service: account information (name, email, school), practice session data (transcripts, scores, feedback), and usage analytics. We never sell your data. See our Privacy Policy for full details.

Question 26

Are payments secure?

Accepted Answer

Yes! All payments are processed securely through Stripe, a PCI-compliant payment processor used by millions of businesses. We never store your credit card information on our servers.

Question 27

Can I delete my account?

Accepted Answer

Yes. You can request account deletion at any time by contacting connect@caseace.app. We will permanently delete all your data within 30 days. Active subscriptions will be cancelled, and you may be eligible for a prorated refund.

Question 28

I'm having trouble with my microphone/webcam. Help?

Accepted Answer

Make sure your browser has permission to access your microphone and camera. In Chrome: click the lock icon in the address bar, open Site settings, then allow Camera and Microphone. Try refreshing the page after granting permissions. If issues persist, contact us at connect@caseace.app.

Question 29

Why isn't my audio being transcribed?

Accepted Answer

Ensure: 1) Your microphone is working and selected in browser settings, 2) You clicked 'Start Recording' during practice, 3) You spoke clearly and loudly enough, 4) Your internet connection is stable. The AI needs clear audio to generate feedback. Try a headset microphone for best results.

Question 30

Can I use Case Ace on mobile?

Accepted Answer

Yes! Case Ace works on mobile browsers (iOS Safari, Android Chrome). The interface is optimized for smaller screens. However, for the best experience (especially for video recording and detailed analytics), we recommend using a desktop or laptop.

Question 31

I found a bug. Where do I report it?

Accepted Answer

We appreciate bug reports! Please email connect@caseace.app with: 1) Description of the issue, 2) What you were doing when it occurred, 3) Screenshots if possible, 4) Your browser and device type. We'll investigate and respond quickly.

Question 32

How do I get help if I'm stuck?

Accepted Answer

Click the blue '?' help bubble on any page to contact support. You can also email connect@caseace.app or use the contact form. Premium users get priority support with response within 24 hours. We're here to help!

Question 33

How should I use Case Ace to prepare for competition?

Accepted Answer

We recommend: 1) Start 4-6 weeks before competition, 2) Practice 3-5 cases per week in your event, 3) Review AI feedback and focus on weak PIs, 4) Take 2-3 full practice exams, 5) Use flashcards to memorize all PIs for your event, 6) Do final practice 2-3 days before competition to stay sharp.

Question 34

When is the best time to practice?

Accepted Answer

Practice when you're alert and focused - typically not late at night. Many top competitors practice 20-30 minutes daily rather than long cram sessions. The Competition Prep mode helps you create a personalized practice schedule based on your competition date.

Question 35

How many practice cases should I do before competition?

Accepted Answer

ICDC competitors typically complete 15-25 practice cases before regionals and 30-50 before ICDC. Quality matters more than quantity - focus on applying AI feedback between sessions. Our analytics will tell you when you're competition-ready.

Question 36

Should I focus on roleplays or exams?

Accepted Answer

Both! Allocate 60-70% of time to roleplay practice (it's worth more points and harder to prepare for) and 30-40% to exam prep (easier to improve quickly with flashcards). Our platform tracks both so you can balance your preparation.

Question 37

What's a good AI feedback score?

Accepted Answer

75-80+ indicates solid competition readiness. 85-90+ is ICDC finalist level. Focus less on the total score and more on: 1) Did you cover all 4-5 PIs? 2) Are you improving over time? 3) Are your speaking metrics (pace, confidence) in the green? The AI is tougher than most judges, so don't be discouraged by scores.

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