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Quick Serve Restaurant Management Series (QSRM) DECA Practice
Participants will demonstrate knowledge and skills in quick serve restaurant management series scenarios. Practice QSRM roleplays in the official DECA format and get scored the way a judge scores you — on the performance indicators that actually decide the event.
QSRM competition format
Prep time
10 minutes
Presentation
Up to 7 minutes
PIs scored
5 per case
PI pool
605 indicators
Management Consultant
Industry Professional
Sample QSRM roleplay scenarios
Real examples of the case prompts Case Ace generates for Quick Serve Restaurant Management Series. Every session produces a new one, so you never rehearse the same case twice.
You are the QSR manager. Improve drive-through service times during lunch rush.
You are the district manager. Standardize operations across multiple locations.
You are the shift supervisor. Train new employees on customer service procedures.
What QSRM tests you on
The instructional areas Quick Serve Restaurant Management Series draws from most heavily, by number of official performance indicators.
Example QSRM performance indicators
OP:189Explain the nature of operationsOperationsOP:190Discuss the role of ethics in operationsOperationsPD:002Maintain appropriate personal appearanceProfessional DevelopmentPD:009Demonstrate systematic behaviorProfessional DevelopmentEI:001Describe the nature of emotional intelligenceEmotional IntelligenceEI:016Explain the concept of self-esteemEmotional IntelligenceNF:077Assess information needsInformation ManagementNF:078Obtain needed information efficientlyInformation ManagementFI:058Explain forms of financial exchange (cash, credit, debit, electronic funds transfer, etc.)Financial AnalysisFI:059Identify types of currency (paper money, coins, banknotes, government bonds, treasury notes, etc.)Financial AnalysisEC:002Distinguish between economic goods and servicesEconomicsEC:003Explain the concept of economic resourcesEconomicsHow to place in QSRM
Demonstrate strong customer service orientation
Show knowledge of industry standards and regulations
Present creative and practical solutions
QSRM frequently asked questions
What is the Quick Serve Restaurant Management Series (QSRM) event in DECA?
Participants will demonstrate knowledge and skills in quick serve restaurant management series scenarios. It sits in the Hospitality & Tourism career cluster and is scored on 5 performance indicators drawn from a pool of 605 official PIs.
How long is the QSRM roleplay?
Competitors get 10 minutes to prepare and up to 7 minutes to present to the judge. Management Consultant
What performance indicators are on the QSRM exam and roleplay?
QSRM draws most heavily from Operations, Professional Development, Emotional Intelligence, Information Management. Case Ace includes every one of the 605 performance indicators tied to this event as free flashcards with AI explanations.
How do I practice QSRM roleplays before competition?
Generate an unlimited number of QSRM practice cases in the official DECA format, present them out loud, and get judge-style AI feedback scored against the same performance indicators a real judge uses. It is free to start.
Other Hospitality & Tourism events
Start practicing QSRM today
Free account, unlimited QSRM performance indicator flashcards, and your first roleplay scored by an AI judge in the official DECA format.
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